These Terms and Conditions (“Terms”) govern your use of the Healing Waters Wellness and MedSpa website (the “Website”) and the services provided by Healing Waters Wellness and MedSpa (the “Services”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website or Services.
1. Use of the Website
By using the Website, you agree to comply with all applicable laws and regulations. You must not use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website’s functionality.
You agree not to engage in any activity that could interfere with or disrupt the Website or its servers, including but not limited to hacking, spamming, or using malicious software.
2. Account Registration
To access certain Services on our Website, you may be required to create an account. When registering, you agree to provide accurate and complete information and to update your details as needed to ensure that they remain accurate.
You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account. If you believe your account has been compromised, please contact us immediately.
3. Appointment Scheduling and Payments
Through our Website, you may schedule appointments and make payments for services. You agree to provide valid and accurate information when making appointments or payments. All payments made through our Website are processed securely, and you are responsible for ensuring that your payment details are up to date.
We reserve the right to cancel or reschedule appointments in certain circumstances, and you will be notified promptly if any changes occur.
4. Refund and Exchange Policy
Please note that all payments for individual sessions and treatment packages (or series of sessions) are non-refundable. While refunds are not permitted, we are happy to accommodate treatment substitutions of equal value upon request.
For tangible retail products, exchanges may be made within 14 days of purchase, provided the item is unopened, unused, and in its original packaging.
We appreciate your understanding and cooperation.
5. Health Information
The Services provided by Healing Waters Wellness and MedSpa may involve the collection and use of personal health information. You agree to provide accurate and complete health information to ensure the best care and treatment.
Please note that our Website is not a substitute for professional medical advice. If you have any medical concerns, you should consult a qualified healthcare professional.
6. Intellectual Property
All content on the Website, including text, graphics, images, logos, and software, is the property of Healing Waters Wellness and MedSpa or its licensors and is protected by copyright and other intellectual property laws.
You are granted a limited, non-exclusive license to access and use the Website for personal, non-commercial purposes. You may not copy, modify, distribute, or use any content from the Website without the express written consent of Healing Waters Wellness and MedSpa.
7. Privacy and Data Collection
Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our Website or Services. By using our Website, you consent to the practices described in our Privacy Policy.
8. Healing Waters SMS Program
Healing Waters Wellness and MedSpa may offer an SMS messaging program that provides both marketing and non-marketing text messages to users who opt in. Marketing messages may include promotions, special offers, and updates about our products and services. Non-marketing messages may include appointment reminders, order confirmations, and other service-related notifications.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or call +1 844-840-1911.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. You may receive 2–4 messages per month. For questions about your text plan or data plan, contact your wireless provider.
Our Website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the content, privacy practices, or services of these third-party sites. You access these sites at your own risk, and we encourage you to review their terms and privacy policies before using them.
10. Limitation of Liability
Healing Waters Wellness and MedSpa is not liable for any damages, losses, or injuries that result from your use of the Website or Services, including but not limited to indirect, incidental, or consequential damages.
We are not responsible for any loss of data or information, whether caused by a technical issue or human error.
To the fullest extent permitted by law, our total liability to you for any claims arising from the use of our Website or Services is limited to the amount you paid for the specific service in question.
11. Indemnification
You agree to indemnify and hold Healing Waters Wellness and MedSpa, its affiliates, employees, and agents harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Website or Services or any violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your access to our Website or Services at any time, with or without cause, including if we believe you have violated these Terms. Upon termination, your right to use the Website will immediately cease, and you must stop using the Website and Services.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
Any disputes arising under these Terms will be resolved in the courts located in Ellis County, Texas.
14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the Website or Services after such changes, you agree to be bound by the updated Terms.
15. Acceptance of Terms
By using the Website or Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you do not agree to these Terms, you must not use the Website or Services.
16. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
Healing Waters Wellness and MedSpa 📧 Email: [email protected] 🏢 Address: 130 N US Hwy 77, Suite A, Waxahachie, TX 75165, USA
